by Executive Pastor Mark Waltz

If you serve on a guest services team—as an usher, a greeter, checking in children, directing traffic, cleaning restrooms, providing security, hosting, or any other guest-focused role—don’t miss this: You are the message before the message. Your smile, your care, your genuine love is extending the grace of God personally to people who matter the world to Him. Well done.

“I just wanted to thank the greeters of this weekend. I came late and was immediately helped to find a seat. Perhaps more importantly, my heart came in hurting and their love was the first thing I encountered before worshiping and learning this morning. Thank you so much for serving and loving well!”

—Guest from weekend service at Granger Community Church

For more fantastic insight on how to send a great message before the message pick up a copy of Mark Waltz’s book, First Impressions: Creating Wow Experiences in Your Church.