It’s Monday morning, one of my favorite times of the week. The office is quiet and I’m reflecting on the weekend that was. I have a couple of comment cards on my desk that were filled out by those in attendance. People use these for a variety of purposes. Sometimes it’s, “Hey, I have a new email address.” Other times it’s, “Please pray for this situation”. We get feedback on what did or didn’t work in a service through this method of communication. When someone goes to the trouble of completing both the front and the back side of a comment card, I pay close attention.
This morning I’m paying attention.
Members of our guest services team are often the unsung heroes of Granger Community Church. They show up, greet people, smile, engage and encourage with no real fanfare. The important and critical role they play is not lost on us as leaders, but our encouragement and cheerleading pales in comparison to a real, live attendee giving real time feedback. One of our comment cards this weekend provided this encouraging and powerful word.
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